Last updated: February 2026
Applicable to: All users, clients, visitors, and contacts whose data are collected or processed by OOLii or its associated services.

1. Introduction

OOLIICOM SOCIEDAD ANÓNIMA (“OOLii,” “We”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, how we process it, and what your rights are, in accordance with:

📌 Law No. 8968 (Costa Rica)
📌 International best practices inspired by regulations such as GDPR, LGPD (Brazil), and global data protection principles
📌 Usage policies of technology platforms and messaging providers

2. Who is responsible for data processing?

OOLIICOM SOCIEDAD ANÓNIMA
Address: San José, Curridabat, Costa Rica
Contact email: info@oolii.com

We act as:

🔹 Data Controller for the data you provide directly to us as a user or client;
🔹 Data Processor when we process third-party data on behalf of our clients, such as in messaging, SMS, and email marketing services.

3. Personal data we collect

OOLii may collect personal data in the following categories:

📌 3.1. Identification and contact data

• Full name

• Phone number

• Email address

• Company or organization

📌 3.2. Account and platform data

• Username and password (encrypted)

• Profile information

• Platform usage history

• IP address, browser, and technical access data

📌 3.3. Payment data

• Transaction information (we do not store sensitive card data; we use payment gateways such as PayPal, Stripe, etc.)

📌 3.4. Third-party data

• Phone numbers, emails, or other data you provide for sending communications

4. How do we use your data?

We use your data for the following purposes:

Operational use

✔️ Create, manage, and authenticate your account
✔️ Deliver messaging and communication services
✔️ Manage payments, credits, and billing

Improvement and analytics

✔️ Optimize platform features
✔️ Analyze usage to improve the user experience

Security and compliance

✔️ Detect fraud or unauthorized access
✔️ Comply with legal or regulatory obligations

Commercial use (only with your consent)

✔️ Send communications about products, services, or updates (if authorized)

5. What is the legal basis for processing?

Depending on the type of data and purpose, we process information based on:

🔹 The data subject’s explicit consent
🔹 Performance of a contract or pre-contractual measures
🔹 Legal or regulatory obligations
🔹 OOLii’s legitimate interest in security and service improvement

6. Do we share your data with third parties?

We may share your data with:

✔️ Service providers (hosting, payments, SaaS infrastructure)
✔️ Messaging providers or technological gateways
✔️ Legal authorities when required by law
✔️ Clients acting as data controllers for their own use of the platform

We do not sell your personal data to third parties for commercial purposes without your consent.

7. International data transfers

Because our services may use infrastructure in different regions (e.g., AWS, GCP, global SMS or messaging providers):

📌 Your data may be transferred to countries with different data protection standards, but always with appropriate safeguards and in compliance with applicable regulations.

8. Information security

OOLii implements reasonable technical and organizational measures to protect data against:

🔹 Unauthorized access
🔹 Loss or destruction
🔹 Misuse

These measures include encryption, access controls, event monitoring, and periodic security reviews.

However, no system is 100% secure.

9. Data retention

We retain data for as long as necessary to:

✔️ Provide our services
✔️ Comply with legal obligations
✔️ Resolve disputes or respond to legal requests

When data are no longer needed, we delete or anonymize them.

10. Data subject rights

You have the right to request:

🔹 Access to your data
🔹 Rectification
🔹 Erasure
🔹 Restriction of processing
🔹 Portability
🔹 Objection
🔹 Withdrawal of consent

You may exercise these rights by sending a request to:
📧 info@oolii.com

We will respond in accordance with applicable law and within a reasonable timeframe.

11. Use of cookies and similar technologies

OOLii uses cookies and similar technologies to:

✔️ Improve navigation
✔️ Analyze performance
✔️ Personalize content

You can manage your cookie preferences through your browser settings.

12. Changes to this Policy

We may update this Privacy Policy at any time.
The latest version will always be available on our website.

If changes affect your rights, we will notify you clearly.

13. Contact

If you have questions, concerns, or wish to exercise your rights:

📩 Email: info@oolii.com
📍 Address: San José, Curridabat, Costa Rica